01
For shoppers
- Recommendations, size, materials, price, stock
- Product cards and add to cart
- Shipping, returns, contacts, order status
- Page-aware context (PDP, category, cart)
Services
AI Chat for E-commerce
A personal AI consultant in your online store — answers product questions, helps shoppers choose, and connects them to a live consultant when needed.
About this service
This is a Meta Solutions service (not a SaaS widget): we implement and maintain AI chat on your catalog, brand, and workflows — Magento, WooCommerce, Shopify, BigCommerce, PrestaShop, and more.
Shoppers get fast product answers; your team gets a Live Inbox with handoff when AI is not enough. Plans and indicative setup fees are below.
What you get
02
For your team
- Live Inbox: queue, claim, takeover, return to AI
- Knowledge base from catalog and CMS (keeps updating)
- Analytics: chats, handoffs, top questions
- Branding, store settings, roles, and privacy
Benefits of this AI chat
Not just faster answers — AI helps sell, reduces team load, and works when consultants are offline.
- 01
Higher conversion
Shoppers get size, stock, materials, or a recommendation instantly — fewer doubts on the PDP, more add-to-cart.
- 02
Fewer abandoned carts
Shipping, returns, and variant questions are answered in chat instead of email or a phone call.
- 03
24/7 without night shifts
AI answers nights, weekends, and peak hours. Your team joins only when a human is needed.
- 04
Lower support load
On Business, AI handles most chats; people take complex or sensitive cases via Live Inbox.
- 05
Faster purchase decisions
Product cards and page-aware context help shoppers choose sooner — less “I’ll think about it”.
- 06
Clearer insights
See top questions, handoffs, and cart actions — know what to improve in the catalog or FAQ.
Pricing
Plans: Start · Business · Pro
Monthly pricing is the same on every platform. Setup is one-time and indicative by Woo / BigCommerce / Magento. Most stores fit Business.
Min. term: 3 months or annual.
Start
Small store — AI 24/7 without live agents.
€79/ mo
Annual: €67/ mo
Setup (one-time)
- WooCommerce€390
- BigCommerce€490
- Magento€590
indicative · includes install, branding, seed, training, 14 days of tuning
- Branded AI chat + catalog answers
- Email when a human is needed
- 1 store · 2 agents · ~300 AI chats / mo
Not included
- Live Inbox / takeover
- Multi-store
- Priority SLA
Recommended
Business
Stores with support staff: AI + live consultants.
€129/ mo
Annual: €110/ mo
Setup (one-time)
- WooCommerce€690
- BigCommerce€890
- Magento€990
indicative · includes install, branding, seed, training, 14 days of tuning
- Everything in Start + Live Inbox (claim / takeover)
- Order status · analytics
- 2 stores · 5 agents · ~800 AI chats / mo
Pro
Higher traffic, multiple brands, SLA and custom.
€229/ mo
Annual: €195/ mo
Setup (one-time)
- WooCommerce€1,190
- BigCommerce€1,490
- Magento€1,890
indicative · includes install, branding, seed, training, 14 days of tuning
- Everything in Business + custom playbooks
- 5 stores · 15 agents · ~2,000 AI chats / mo
- 4h SLA · 1h consult / month
Why setup differs: Woo is fastest (plugin + API); BigCommerce needs more configuration; Magento is deepest (modules, store views, Admin). Final quote after discovery.
Overage: +€49 / +500 AI chats (or €0.10 / chat) · +€9 agent · +€19 store (Start/Business).
Prices are indicative. Monthly plans are the same for Woo / BC / Magento.
Why Meta Solutions
- Sells with your catalog — not generic FAQs only
- Live handoff in Admin when a human is needed
- Clear pricing: monthly plans + indicative setup
Frequently asked questions
01
How is this different from a basic chatbot?
It uses your product data, can show cards / add to cart, and (Business+) hands off to a live consultant. Meta Solutions implements it — not a detached SaaS.
02
Which platforms are supported?
Magento / Adobe Commerce, WooCommerce, Shopify, BigCommerce, PrestaShop, and more. Dedicated pages: AI Chat for Magento, WooCommerce, Shopify, BigCommerce, PrestaShop.
03
How much does it cost?
Monthly: Start €79, Business €129, Pro €229. Setup is indicative by plan and platform (see pricing). Final quote after discovery.